Virtually all organizations engage in processes aimed at doing an excellent job of serving the needs of their constituents. These constituents can be customers for a product or service, citizens of a city or state or internal leadership or stakeholders within an organization. Many of these processes fall short of accomplishing their goal of satisfying customers profitably.Read the full story »
Benefit from putting the customer first and using a data-driven methodology to solve problems.
Experience, speed, focus and objectivity of consultants can rapidly improve business results.
Learn how key factors like a defined charter and scope impact projects and teams.
Who does what on teams plus criterion of effective Leaders, Sponsors and Champions.