Prioritization Roadmap

  • Each company and organization has a unique set of key processes which drive their value add. The first step is to select these processes for your company. If you are a financial services company, likely these include digitized processes to gather information, execute and alert secure transactions. If yours is a manufacturing company, these will include the processes which are replicated the most throughout your facilities as well as those which most directly affect your customers. This analysis will develop the priorities your team needs to launch a standard of excellence initiative.
  • Our approach is a roadmap methodology to ensure proper buy-in to implementing a new standard for excellence:

    1. Develop high level steering committee to prioritize areas of opportunity and select team members
    2. Obtain input from customers
    3. Document key financial metrics indicating current cost to operate, efficiency and security
    4. Observe processes and document experience
    5. Analyze process capability using currently available data
    6. Identify best practice leaders and implementation team
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  • Do you have a strategic view of key processes? Which ones are key for your environment
  • Which processes and/or departments have the highest cost to operate?
  • How does you compare with your competitors in operational excellence for these key processes?
  • Are there established process owners responsible to drive improvement?
  • Is there an established ‘expertise’ team that meets regularly to gather insight, review data and share best practice learnings?
  • Does your team make decisions based on opinions rather than using hard data or testing a hypotheses?
  • Are your priorities based on ‘gut feel’ or by a weak annual Sales forecast?
  • How do you ensure your priorities will translate into meeting strategic goals and objectives?